Fortinet FortiCare Premium Support for FortiGate-120G | 1 Year License | 24x7 Expert Assistance, Fast Resolution, and Next-Business-Day Hardware Replacement (FC-10-F120G-247-02-12)

Description

• FortiCare Technical Support helps thousands of enterprises get the most from their investments in Fortinet's products and services
• FortiCare Technical Support Service is a per-device support service, and it provides customers access to over 1,800+ experts to ensure efficient and effective operations and maintenance of their
• Global technical support is offered 24x7 with flexible add-ons, including enhanced service level agreements (SLAs) and premium hardware replacement through 200+ in-country depots
• Fortinet offers three per-device support options tailored to the needs of our enterprise customers: FortiCare Essential, Premium, and Elite
• The newly launched Elite service provides 15-minute response times for key product families

FortiCare Premium Support provides round-the-clock access to Fortinets expert engineers and global support centers. Designed for businesses that demand uninterrupted protection, this plan ensures rapid incident resolution and proactive maintenance across your Fortinet infrastructure. Subscribers benefit from one-hour response times for critical issues, next-business-day replacement for faulty hardware, and complete software and firmware update access. Combined with detailed reporting through FortiCloud and the Security Fabric, FortiCare Premium delivers dependable service continuity and peace of mind for mission-critical operations.

Shipping and Returns

• We offer tracked shipping on all orders. Tracking information will be shared as soon as the order is dispatched.
• Please check the delivery estimate before adding a product to the cart. This is displayed for every product on the website.
• Available shipping methods and charges will be displayed at the time of checkout, depending on your exact location.
• All customers are entitled to a return window of 14 days, starting from the date of delivery of the product(s).
• Customers are advised to read our return policy for details of the return process, eligibility, refunds as well as cancellations or exchanges.
• In case of any issues or concerns about Shipping or Returns, please contact us and we will be happy to help.